Do you have to cancel the flight reservations at the last minute? You are not alone! There are several people throughout the world who have had to cancel their bookings, whether for an emergency or a change in plans. We think understanding Delta Airlines cancellation policy can help you save both time and money. So, before you plan the next vacation, let us help with the policy to make it easier and better. Learn about the cancellation policy, types of fares, steps to cancel reservation, cancellation fees, refunds, and more.
Flight Cancellation Guidelines for Delta Airlines
Certain rules apply when you have already made reservations and then have to cancel them. It is important to know about the rules below, when we are discussing cancellation policy by Delta Airlines.
- The 24-hour cancellation time (within 24 hours of the initial booking) is made free for every passenger, so they do not have to pay extra charges in case their plans change.
- Passengers must request or claim refunds for their ticket cancellations but it is subject to a lot of factors like the time of reservation, scheduled departure, ticket type, etc.
- If and when your flight gets canceled from the airline’s end, they will have to compensate all passengers for the reservations made.
- Delta offers each customer to turn their reservation into points or credits that can be used for reservations and travel plans in the future.
Can I cancel my Delta flight without any fees?
Delta Airlines allows passengers to cancel their flights for free within 24 hours of booking. This can be used for all kinds of ticket fares including Basic Economic. However, there are some conditions that you should meet before you can cancel the reservation for free.
- The ticket class does not matter, the 24-hour policy for cancellation is applicable on all tickets.
- You can only cancel within 24 hours of booking, if the original departure date is seven or more days away.
- Traveling on a group ticket, more than nine members, will not qualify for the 24-hour policy.
- Every flight can be canceled, if your starting and ending points are Canada and the US.
- Tickets purchased with SkyMiles cannot be eligible for the free cancellation within 24 hours.
- Other tickets that cannot qualify for the 24-hour cancellation are redeemed flights, rescheduled flights, and tickets bought with e-certificates.
How to cancel Delta Airlines tickets on the website?
The steps to submit your cancellation request are quite easy. We have mentioned them below so you can make changes in flight reservations, in case you have emergencies or change in plans.
- Visit the official Delta site and get into “My Trips”.
- Choose the “Need to Cancel?” option.
- Next, go with the “Start Flight Cancellation” link.
- Follow the instructions on screen and confirm the cancellation request.
Using Delta mobile application to cancel a flight
A mobile application makes every service easier and canceling the reserved tickets will be at your fingertips. Here, we have given the steps to cancel Delta flights through a mobile app:
- Go into the Delta Airlines app on your mobile phone.
- Find the “Menu” button on the top right corner of the screen and tap on it.
- Then, look for the trip details that you want to cancel under “My Trips”.
- Choose the correct trip, and tap on the option that says “Cancel”.
Can I cancel Delta booking over a call?
If you have any doubts or queries about the cancellation, we suggest you choose to call Delta Airlines. The representatives working in Delta can help with any of your existing bookings. Here’s how you can cancel your booking with their help:
- First, keep the flight confirmation number ready.
- Dial 800-221-1212 and wait for their response.
- When you are connected to a representative, request cancellation.
- Get a refund or get credit for canceling your ticket (based on Delta policy).
Note: If your flight fare is restricted, you will only get credit along with a travel voucher (will get sent to the registered email address).
Cancellation of Delta tickets at the airport
Several Delta executives are ready to help you at the airport. If you want to cancel your Delta reservations directly at the airport, find the Delta counters and ask for help.
- Provide necessary information from your flight to the executive.
- Clearly tell them which segment of your itinerary has to be canceled.
- If there is any cancellation fee, you will be informed and asked to pay.
- If not, there will be ticket refunds or travel credits after cancellation.
- In case of refundable tickets, it will take up to 7 to 10 business days for the refund to process.
Ticket Fares and there Cancellation Policy
Have a ticket from Delta website/app that originates from the US? If you cancel it within one day of booking the flight, you can get the full refund to your source account. But, there can be some additional charges if you cancel after the risk-free 24 hours.
| Ticket Classes | Within 24-hours of booking the ticket | After free 24-hours cancellation time | 24 hours before the departure of the flight |
| Basic Economy | No extra cost | Cancellation fees range from $99 to $199; remaining amount to be refunded | Charges between $99 to $199; rest to be refunded |
| Non-refundable | No extra cost | Cancellation fees can be up to $400; remaining amount to be refunded | Charges between $0 to $400; rest to be refunded |
| Refundable | No extra cost | Refund in full | Completely refundable |
Will I be able to cancel tickets purchased with miles?
Passengers who fly frequently with Delta earn special points known as SkyMiles. These points can be used to save big on their tickets, pay for partner car rentals, and more. If you are worried about the cancellation rules for tickets booked with miles (or award tickets), we have gathered some information. According to Delta Airlines cancellation policy, these tickets can be easily canceled. However, the refund for these fares depends on the scheduled departure time (or how much time is left for the departure).
What happens if flights are canceled by Delta Airlines?
Delta may cancel or delay flights for several reasons. These are rare but when this happens, travelers have to go through difficult times. Let’s take a look at what happens when these situations occur.
Delayed Flights
- When flights get delayed for any reason, airlines have to make it up to the customers. These responsibilities include instant assistance, re-booking tickets, refunds/travel credits, and compensation in cash up to $1000.
- If the flights are delayed for six or more hours, the airline has to reschedule tickets for the passengers.
- However, in case the passengers deny the rescheduling, Delta has to give them a full refund.
- Delta may reschedule the flights for the next day, in such case, passengers get arrangements/reimbursements for overnight stays.
Canceled Flights
Delta airlines do not cancel flights if it is not extremely important. It can happen due to tons of reasons such as bad weather, technical issues with the plane, etc. If the cancellation is involuntary, passengers are alerted before, a minimum of two weeks from the departure date. They can refund the tickets and avoid unnecessary hassle. But, if the cancellation is due to bad weather, passengers are offered either alternative flights or fare refunds.
Denied Boarding
- Overbooking is one of the most common reasons behind the “denied boarding” problem.
- If Delta arranges and offers you an alternate flight within an hour of the initial departure time, you will not get compensated for the flight reservation.
- But, if Delta, for some reason, fails to offer an alternative flight, you will get up to 200% of the initial ticket fare.
Steps for Compensation or rescheduling flight canceled due to bad weather
Weather conditions play a vital role in making sure that you have a safe flight. But sometimes, due to bad weather conditions, Delta cancels their flight. It may be an inconvenience but it is only for the safety of all passengers. They either reimburse the ticket fare, or allow you to reschedule your travel.
- Begin with the official website for Delta and enter the “My Trips” option.
- Type the passenger’s last name and the code for the reserved flight.
- Get your booking details by choosing “Retrieve”.
- Select the existing flight reservation that you want to cancel.
- Look for the best alternative flight for your travel plans.
- Fill in the details required for composing a request and add your itinerary.
- Select the “Submit” option, and wait for Delta to issue your compensation.
- Note: These compensations are usually issued within 7 to 10 business days.
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FAQs
Is there a cancellation policy for Delta Airlines?
Yes, Delta has a cancellation policy and there is a 24-hour cancellation policy for all the tickets (including Basic Economy reservations) purchased directly from Delta website or app.
Can I cancel my Delta flight without any penalty?
Passengers are allowed to make free cancellations within 24 hours of making the reservation, if the ticket was bought before a minimum of 2 days from the scheduled departure.
Will I receive a full refund for Delta cancellation?
You will receive a full refund if your flight was canceled by Delta airlines or you canceled it within the risk-free duration of 24 hours from the time of booking.