How Does Lufthansa Unaccompanied Minor Service Works?

Lufthansa Airlines understands your concern while sending your child alone on board. Therefore, the airline offers excellent support to help an unaccompanied minor. The airlines ensure utmost care for the safe boarding and arrival of your minor. Before reserving Lufthansa unaccompanied minor service, you have to meet some requirements. It further lets you know who can fly alone on a Lufthansa flight.

You can leave worries of your child safety when you book a flight with Lufthansa. The airline ensures everything that your child needs throughout the journey. Further, you need to pay a fee for the airline service. So, the below article will help you understand how unaccompanied minor service works.

Does Lufthansa Allow Minor Fly Alone?

Yes. Lufthansa Airlines permits children from 5 to 11 years old to travel alone. For children from 12 to 16 years it is optional. Additionally, you have to meet Lufthansa other terms and conditions to use unaccompanied minor option.

Understanding Lufthansa Unaccompanied Minor Policy & Reservation Guidelines

Lufthansa permits children traveling alone on board. However, “can anyone use this service?” questions like this must be disturbing your mind. You can use this service only when you consider Lufthansa unaccompanied minor policy mentioned below:

• The children aged between 5 and 12 years flying alone mandatorily need to take unaccompanied minor service.
• However, it is optional for children above 12 and under 17 years if they fly alone.
• You can reserve tickets for unaccompanied children through the Service Center or from a travel agency.
• Try to complete reservation 24 hours prior to departure for guaranteed service.
• Further, submit the supporting documents that the airline may ask such as passport, visa , insurance and other special instructions.
• Similarly, you have to submit all the details of the guardian who will pick and drop the child from and to the airport.
• Make sure that the responsible person reaches on time at the arrival airport.
• You should fill and download the care service form at home.
• Keep the three copies or the above form for every flight included in your kid itinerary.
• Next, Lufthansa Airlines does not allow a pet in the cabin with children below 12 years.
• The airline offers a child fly alone option on all direct flights and connecting flights in Zurich, Brussels, and Geneva.
• You may not avail service for connecting flights in Munich, Vienna, or Frankfurt.
• Further, the airline will offer a yellow shoulder bag to your child to hold all the documents. Therefore, teach him or her to carry it safely along the journey.
• Lufthansa Airlines may ask for an additional fee based on flight route and number of children.
• The above rules apply to Lufthansa operated flights only. Other airlines may have their own regulations for children flying alone.
• A person who will come to pick up the child on arrival should be at least 18 years old.
• Further, the person should stay at the airport until the minor child flight departs.

Note: Lufthansa does not allow a child to fly alone without a confirmed UMNR booking. Similarly, your child can not board a flight with two individual tickets. You can not reserve another care service for children flying alone.

How to Book Unaccompanied Minor on Lufthansa?

You can reserve unaccompanied minor option by contacting Lufthansa Service Center or travel agency. You should make the booking minimum 24 hours prior to departure to get guaranteed service.

• Contact Service Center for Lufthansa minor assistance at +1 800 – 645 38 80.
• Follow the IVR process.
• Choose the command as per your concern.
• Then, select a command to get in touch with a representative.
• Request to book a ticket for a child flying alone.
• Further, provides all the supporting documents.
• Also, provide all the particulars of the person who will pick and drop the child from and to the airport.
• Then, pay for the flight ticket and the unaccompanied minor fee.
• Further, the Lufthansa representative will share the booking confirmation.

Mandatory Documents for Booking an Unaccompanied Minor

Lufthansa Airlines requires you to submit some important documents to avail its unaccompanied minor care service. Therefore, it provides a yellow bag to the child that includes all the mandatory documents. The child should carry those documents safely throughout the journey. To check out the list of documents, please go through the information below:

• Valid ID and passport of child.
• Visa to visit destination country.
• Travel insurance document, if any
• If the child has any allergic or other issues, mention that in the document.
• Proof for charges paid for flying alone with Lufthansa such as a receipt, if applicable.
• A declaration from the child parents or legal guardians.
• Filled care service form along with three copies of it for connecting flights.

Note: Lufthansa Airlines can update this list of documents as the time demands. Therefore, do check out its website for the latest updates.

Does Lufthansa Charge When Minor Travel Alone?

Yes. Lufthansa charges a fee to provide the best care to your minor flying alone on board. Therefore, you have to pay Lufthansa unaccompanied minor fee that applies on per child per route. Besides that, the airline asks you to pay this fee even when two siblings are flying together. So, check out the below table to check out the fee:

Read Also : Can I book multi-city flights with Lufthansa?

Check-In Guidelines for Unaccompanied Minors on Lufthansa Flights

Lufthansa Airlines requires you to reach at least 30 minutes before the time for domestic and international flight. On reaching the airport, an agent will receive your child for the check-in process.

In some airports like Frankfurt, you may also find separate check-in for children flying alone.

Similarly, if your child is flying from Munich airport, then 417 in the departure hall on 4th level is assigned for check-in.

Therefore, check out with the particular airport if it provides separate check-in or not. Beside that the yellow bag your child receives for the document includes the booklets consisting of tips for check-in, baggage or free baggage etc., for help.

Note: You can not check-in a travelling alone minor online on Lufthansa.

What Services Lufthansa Offers to Unaccompanied Minor on Arrival?

On reaching the destination, a flight crew will handover the child to a responsible agent. The agent will further take your child to unite with the person coming to receive him.

However, before that, the airline will make sure if the person mentioned on the form and the one who comes to receive are the same or not.

For that, the Lufthansa agent can ask for a valid ID proof for the passport. Therefore, contact and inform the person in advance regarding all the details.

Further, in case of flight delay, Lufthansa Airline takes good care of the child. Also, the person who comes to collect the child can check the online flight status to avoid waiting at the airport.

Note: In Frankfurt, you can receive the child after baggage claim on the Arrivals section of a particular flight. Whereas in Munich front of departure at Baggage reclaim. Therefore, check this in advance.

Does Lufthansa Airlines have a Special Baggage Allowance for children flying Alone?

No. Carry-on baggage limit for a minor traveling alone on Lufthansa is the same. However, make sure that the child is able to bring a bag without assistance. You can especially put following things in bag:

• Medicines
• Warm clothes
• Money

Further, you can check the free baggage allowance using a calculator on its website. Complimentary baggage limit differs with flight route, travel class and fare. Lastly, the airline can have a fee or dimension set for optional baggage

Conclusion

Lufthansa has made it easier to reserve flights for child board flights alone. However, you have to satisfy Lufthansa unaccompanied minor age limit and other rules described above. You may not reserve service online, but through a customer service or travel agency. Ask any query from Lufthansa representative before allowing your kid to travel alone.

FAQs

Can I book unaccompanied minor service with Lufthansa?

Yes. You can book an unaccompanied minor care service on Lufthansa through Service Center or via a travel agency.

What age group can book unaccompanied minor services on Lufthansa?

Children between 5 years and below 12 years should mandatorily avail unaccompanied minor services. For children of 12 years to under 17 years, it is optional.

How much is unaccompanied minor service on Lufthansa?

It can cost you around EUR85 to EUR150 to book unaccompanied minor service on Lufthansa.

How do I book Lufthansa care service for minors flying alone?

You can book Lufthansa unaccompanied minor service by connecting to the Service Center or through a travel agency.

Can an unaccompanied minor go through TSA?

Yes. Minor flying alone has to go for a security check on reaching the airport.