What is the Frontier Airlines Cancellation Policy
Passengers don’t want to lose their money while canceling the tickets, that’s why Frontier Airlines Cancellation Policy has a set of rules & regulations that shows passengers can cancel the flights for free or will it cost them some charges. The cancellation policies differ with respect to fare type, timing, and destination points. So, next time you cancel your flight ticket with Frontier Airlines, this blog will help you save a lot of money.
Frontier Airlines Cancellation Rules & Regulations
Sometimes passengers change their minds after booking their flight ticket. In order to avoid extra charges and time, Frontier has a policy where passengers can cancel their ticket without spending an extra amount. There are a set of rules that need to be followed or else you will lose your money. Given below are the tips which can help you with ticket cancellation.
- Passengers can get a full refund if cancellation is made within 24 hours of booking time. This makes them flexible with booking and canceling the ticket without any charges.
- There is no fee for ticket cancellation 168 hours before departure of flight. But make sure you meet the 24-hour deadline as well.
- Any ticket booked within 168 hours of departure of flight doesn’t come under free cancellation. So, even if you cancel your ticket, there is a cancellation fee you need to pay.
- After the cancellation, passengers get the remaining balance in the form of either travel credits or original form of payment, depending on the nature of the ticket.
- Total time taken by the airline to fully refund your amount is approx. 20 business days.
- No refund will be provided for the canceled flight, if this process is done after departure of plane.
What is Frontier Airlines 24 hour Cancellation Policy?
Frontier Airlines 24-hour cancellation policy grants passengers the chance to cancel their flight tickets for free. This is a great way to save your money spent on flights. If your plan changes or there is a situation where you cannot travel, you can cancel the flight without any further charges. However, after 24 hours, if you cancel your flight ticket, there might be a small convenience fee taken from you.
Make sure you cancel your flight tickets within ‘24 hours’ of booking time. Or else this policy will not be valid. In any case, if passengers cancel their flight ticket after 24 hours. There is a small cancellation fee of 79 USD to 129 USD depending on the fare type and time of cancellation.
What if Frontier cancels my flight?
In case the airline cancels your flight ticket because of some unexpected reasons. Then you are entitled to get a full refund without any charges. However, this only happens when there is a mechanical fault in the airline or due to bad weather conditions. According to the US Department of Transportation, any passenger who is not opting for any alternative flight or next day flight will get their money within 20 business days.
Frontier Airlines Cancellation Policy due to illness & weather
Unexpected things can happen anytime but you don’t have to worry about your money. Frontier Airlines provides a full refund for the passengers in case of a medical emergency or bad weather.
- Provide the original documents of the medical emergency to get a full refund.
- Bad weather conditions can also lead to flight cancellation and full refund to the passengers.
- These conditions should happen before the departure of flight only.
Voluntary Ticket Cancellation
When a passenger cancels the ticket on its own, it is considered as voluntary ticket cancellation. Frontier Airlines doesn’t charge any fee from the passenger who is traveling in Economy, Premium or Business bundle. Above mentioned scenario is applicable only when you cancel your ticket within 24 hours of booking and 7 days before the departure. However, tickets get canceled because certain rules are applied, such as:
- Cancellation must be made before the departure of flight.
- Tickets will be canceled in case of a No show.
- Reach before 60 minutes check-in time & 20 minutes boarding time. Or else your ticket will be canceled.
Involuntary Ticket Cancellation
This is the type of case when Frontier Airlines cancels your tickets. There can be many reasons for doing so. Note that, Frontier has all rights to cancel your reservation at any time without giving any prior notice. Given below are the major reasons to revoke your ticket:
- The airline can cancel your ticket if you fail to show at the airport or didn’t board the plane. In this scenario, you are not provided with any amount.
- You did not complete the check in process at least 60 minutes before the departure.
- Failing to avail yourself of at least 20 minutes will cancel your ticket immediately.
Is there a Frontier Airlines Cancellation Fee?
Yes, Frontier Airlines has a cancellation fee that totally depends on the fare type and time of cancellation. The fee is deducted from base fare only and rest is given back to the passenger. Following are the rules and time frame which show the fee taken for canceling the flight with Frontier Airlines.
- There is no fee charged from passengers if the cancellation is done within twenty-four hours, but flight should be booked at least 60 days or more prior to the departure of the flight.
- Any passenger cancels the ticket within fourteen days of the departure of flight then he or she needs to pay a fee of 79USD per ticket.
- There is a 119USD cancellation fee per ticket if any passenger cancels the ticket within 13 days or less of the departure of the flight.
- Passengers having THE WORKS bundle are eligible to hold the fare price for one whole year. On top of that, there is no fee charged for ticket cancellation.
How do I cancel my Frontier Airlines flight ticket?
Frontier Airlines provides three methods to cancel the flight tickets. It depends on the passengers by which mode they want to proceed. Following are the different ways and steps, read them carefully and apply according to your needs.
Passengers can choose Online mode for flexibility:
- To cancel the flight ticket, head to the official website of Frontier Airlines.
- Head to the “Check-in” or “My Trips” option.
- Enter ticket details such as last name and reference number.
- Post accessing your ticket, tap on the “Cancel Booking” option.
- A fee will be charged if done after 24 hours. Or else you will get a whole refund amount.
- Confirm your choice and you will receive the confirmation mail.
Passengers can choose Calling mode for reliability:
- Simply cancel your Frontier flight ticket by calling on 801-401-9000.
- Dial the number and a live agent will escort you.
- Share your query and ticket details with the airline’s expert.
- Your ticket will be canceled with proper assistance.
- Pay cancellation charges if there are any.
- Cut the call after receiving the confirmation text or mail on your phone.
Passengers can go to the airport for satisfaction:
- Last method is visiting the nearest airport, it is a little hectic, but it will give you a piece of mind.
- Go to the Frontier Airlines help desk and reach out to the airline’s representative.
- Provide all the ticket details and ask for the cancellation.
- The whole process will be done in front of you, so you will have a piece of mind.
- Get the cancellation mail over your phone and leave the airport.
Frontier Airlines Refund Policy
To get full money back to your account, Frontier Airlines has a separate refund policy. Following all the rules will have a positive impact on your profile as well as no deductions will be made in your refund amount. Given below are the basic rules of Frontier Refund policy:
- You can ask for a refund only when you cancel the ticket within 24 hours of the booking time.
- Passengers get cash for refundable tickets & travel credits for nonrefundable tickets.
- Refund policy becomes void in case of a No-show.
How to Request a Refund in Frontier Airlines?
Frontier Airlines provide two main methods to request a refund. You can either opt for an online refund request form or contact directly by phone. Both require professional help. So, read the following steps to get the full information of making a refund request.
Method One: Online Refund Request Form
- Go to the official website of Frontier Airlines.
- Head to the ‘customer support’ section to access the ‘Refund Request Form’.
- Fill out all the necessary details for your refund.
- Include your PNR number and reason for refund request specifically.
- Attach all the required documents for a fast process.
- Medical certificates, bills, or emergency papers are accepted easily.
- Submit your request and wait for the confirmation mail over your phone.
Method Two: By Phone
- Call the Frontier customer service at 801-401-9000 and connect to a live agent.
- Make a refund request after following the IVR instructions.
- State your reason for refund and provide all the required documents as well.
- After submitting the request by phone, you will receive the mail showing refund details.
What is the Frontier No-Show Policy?
Whenever a passenger fails to show to the airport before departure of the flight is considered as a No show situation. In this scenario, Frontier has all the rights to cancel your ticket and charge a fee for violating the rules of airlines.
- Passenger fails to show at least 60 minutes before the departure of flight.
- Passenger fails to avail himself at least 20 minutes before boarding the plane.
- No refund will be given in this case.
- Whole ticket amount will be counted & deducted as a violation fee.
How do I get a refund for canceling a Frontier flight ticket?
In simple terms, you need to cancel your flight ticket under a certain time limit that doesn’t affect any rules & regulations of Frontier Airlines. As we have discussed above, you need to cancel the ticket within twenty four hours of the booking time only then you are eligible for a full refund. Canceling after that will have an effect on the terms of cancellation policy and then you will have to pay a small fee.
You will get your refund in any case, if you want the full amount then cancel within 24 hours or else pay the fee and get your refund back to your account within 20 business days.
Are you eligible for a refund if Frontier cancels your flight ticket?
Technically yes, because this time you didn’t cancel the ticket on your own. Frontier has some rules where a passenger either gets a full refund or gets an alternative airline depending on the situation of flight.
There are two reasons for flight cancellation. Either it is because of bad weather conditions or there is a mechanical fault in the plane. For any of the given reasons, if your flight is delayed or canceled. You will get a refund & additional amenities such as shuttle, accommodation and food for free.
Conclusion:
This was all about cancellation policy. You will get the proper information about Frontier Airlines Cancellation Policy in this article. Still if you have any more thoughts or want any further information then surely contact the customer service of Frontier Airlines. Live agents are available every day to help customers in need.
See More Related Post Links:
Alaska Airlines Cancellation Policy
Spirit Airlines Cancellation Policy
FAQs
Will I get a refund if I cancel my Frontier flight?
Yes, you will receive the full amount of your base fare. As long as you cancel within 24 hours of the booking time there is no cancellation fee. Post 24 hours, you need to pay a small fee per ticket.
Can I cancel Frontier anytime?
Passengers are eligible to cancel the tickets any time before the departure of flight and receive a refund amount respectively.
How to avoid Frontier cancellation fee?
Just cancel your ticket within 24 hours of the booking time & you will not lose any of your amount. But make sure you cancel 168 hours (7 days) prior to the departure of the flight.
What is the cancellation fee for Frontier Communications?
On average, you need to pay a $9.99 cancellation fee & it will be added to the final service bill.
What does Frontier give for canceled flights?
If a Frontier flight gets canceled due to bad weather conditions or mechanical fault then the passengers get their full money back.