Sudden plans happen anytime, and passengers cancel their tickets to get a full refund. But, without having the knowledge of cancellation rules & regulations, passengers can really lose their money. Basically, these policies are made in order to make passengers aware of the later outcomes of their actions. That’s why it is important to understand the Silver airways cancellation policy terms. In this way you will get your refund and don’t have to pay any charges whatsoever.

Now, we are going to discuss complete information about Silver airways cancellation & refund policy here. Understanding the terms will help you make well-informed decisions about canceling the ticket. Also, in every section, you will be getting a pro tip to save your money. So, read the article carefully.

What are the Rules of Silver Airways Cancellation Policy?

  • Farepayers are allowed to cancel their tickets (class of ticket doesn’t play any role here) within 24 hours of the booking of the flight. In this scenario the passenger will get a full refund without any additional charges.
  • The cancellation policy will remain active until the 1 hour of departure of flight, but the longer you take to cancel the ticket the more fee you will have to pay. So, it is better to cancel the ticket and plan beforehand.
  • If you cancel tickets after 24 hours, then only refundable tickets are allowed to cancel (with some fees & charges). Non refundable tickets will not be canceled in any condition.
  • Passengers who have already booked two tickets are allowed to cancel any one ticket under the time frame. After that the airline will charge a convenience fee.
  • Passengers traveling in a group must provide the separate PNR number of the ticket that needs to be canceled. The cancellation fee will be applied to that ticket only and not the entire group.

Pro Tip: If you cancel the ticket after 24 hours and don’t want to get charged. Talk to Silver Airways customer service. Give them the genuine reason for canceling the ticket. You might need to provide proof if asked and you will get your refund without any fee.

Does Silver Airways have a 24 hour Cancellation Policy?

Yes ! Silver Airways have a 24-hours cancellation policy that is initiated when any passenger cancels their ticket within twenty four hours of the flight booking time. Terms are as follows:

  • Passengers are allowed to cancel their tickets within twenty four hours. But there should be at least a minimum of 7 days till the departure of the flight.
  • Cancellation of the ticket also varies from class to class. There might be a big cancellation charge for the lower class depending on the situation.
  • According to cancellation rules, there is only a 24 hour grace period. If you try to cancel the ticket after 24 hours then there might be a cancellation charge.

Pro Tip: If you have made a ticket cancellation within 24 hours of the departure of your flight. Then Silver Airways has all the authority to consider all your money a penalty charge, and you will get no refund for that.

How to Cancel Silver Airways Flight Tickets?

If you booked your ticket directly through the Silver Airways website, you can cancel it via the website or the mobile app by following these steps:

  • Open the official website of Silver Airways.
  • Navigate to the Manage My Trips section to cancel your ticket.
  • Enter your ticket details in the given fields. i.e. Confirmation Code (PNR) & Last Name
  • Then, tap on the Search button.
  • Select the ticket you wish to cancel and continue.
  • Finish the process and wait for the confirmation.

Notes: Only full ticket cancellation is available on the website or application. But if you want to cancel a part of your trip then you need to call the customer service of Silver Airways. For that just:

  • Dial the Silver Airways help desk at +1 801-401-9100.
  • You will be connected to the agent, tell them your reason for the partial ticket cancellation.
  • Provide the necessary ticket details.
  • If there are any charges, then pay for it and wait for confirmation.
  • You will get an email or text on your phone.

Pro tip: If you have made your booking via a travel agency or third party. It is necessary that you contact their customer service for more assistance.

What if Silver Airways Cancels your confirmed ticket?

If your ticket got canceled with the fault of Silver Airways, then you are eligible for services like:

  • Your ticket will be booked with the lowest fare available for your tour at that time.
  • You will receive timely alerts for the delay of the flight. In case you haven’t been alerted for the same then you can ask for compensation from the airline.
  • On time baggage delivery, if you didn’t receive your luggage after arrival. The airline will provide it within 24 hours. Just in case you haven’t received it, or your bag is lost, then the airline will provide the compensation amount for your lost luggage.
  • If the airline cancels your tickets, then your seat will be confirmed on the next flight with the same class & service without any further charges.
  • If the flight is delayed or canceled for over 4 hours, the airline will provide necessary amenities to passengers like food, hotel, and traveling till the next flight.
  • If the flight is delayed or canceled for one night, then the passenger will get maximum of 100 USD for one night’s lodging per booking (not per passenger) at a domestic location i.e. United States. And 150 USD for the booking in Bahamas & Caribbean including Puerto Rico & US Virgin Islands.

What is the Cancellation Fee for Silver Airways?

There is no fee for any refundable tickets. But if you have a Freedom ticket or Escape ticket fare then there is a 50 USD for domestic flights & 100 USD for international flights for both classes.

Branded Fare Cancellation Fee
Refundable tickets No Fee
Freedom tickets Domestic: 50 USD

International: 100 USD

Escape tickets Domestic: 50 USD

International: 100 USD

What is Silver Airways Refund Policy?

When we talk about refund policy of Silver Airways then its generally depends on the various of flight ticket we purchased: Find

  • Refundable tickets are eligible for a refund only if the passengers cancel the ticket within 24 hours of the booking. After that, the cancellation charge will be applied.
  • Non refundable tickets are not eligible for any refund.
  • If any passenger informs the airline regarding ticket cancelation because of any medical reasons. Then the airline might give the refund, but proof for cancellation may be required in this case.
  • If there is a fault in the airline or bad weather conditions they also passengers will get a refund without any fee.

How often does Silver Airways cancel flights?

There is a very minor probability of Silver Airways flight cancellation i.e 1-2 percent. There are only two cases: one is technical fault on the plane and secondly the bad weather condition. But the airline informs the passenger about the cancellation of flights beforehand. In that case the airline provides alternative flights for the passengers or provides a full refund. But, if neither is available then the Silver Airways gives other amenities to the passengers like food, hotel booking, and shuttle service.

How to Get Silver Airways Delay Compensation on Flight?

There is no automatic process to get compensation on Silver Airways. But if your flight is delayed due to some technical faults or bad weather conditions. Silver Airways will provide a full refund without any fee or book a new flight with the same class and services selected. To get Silver Airways delay compensation on flight, dial the customer service number i.e. +1 801-401-9100 and share your query with them. You might need to provide ticket details to get compensated. your amount will be reflected in your bank account in 20 business days.

Conclusion:

Ending this article with the final thought that if it is necessary then only cancel the ticket. There are a lot of fees & charges included in this policy. Silver Airways cancellation policy works the same. If you cancel the tickets within twenty four hours of the booking date, then you will get your refund, but not after that. Then what is the point of booking and canceling the tickets? It is better to make a plan ahead of time and then book the tickets. Yet, if there are genuine issues causing you to cancel the ticket then Silver Airways is always there to help you with that. Just use the live chat option or call the customer service number.

FAQs


What is the refund policy in case of flight cancellation in Silver Airways?

The airline must inform the passengers about flight cancellation at least 24 hours before the departure of the flight.

How do I get in contact with Silver Airways?

If you have queries related to booking, cancellation, refund or charges. Please contact the Silver Airways at +1 801-401-9100.

Can I cancel my flight for free on Silver Airlines?

Yes you can, but for that, you need to cancel the flight within 24 hours of the booking time.

Is it possible to get compensation for a delayed flight in Silver Airways?

Yes, you are eligible for full refund or pre-booked alternative airlines as compensation. But only if the flight is delayed for more than 4 hours because of mechanical fault or bad weather conditions.